We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund (The filter does not support returns). Please contact customer service to get return label.
We will usually refund you within 2 days of receiving your return package. The specific time for your payment to arrive depends on your card issuing bank. (Usually 7-14 working days)
We usually use UPS, USPS, DHL, DPD for delivery.
USA Shipping: US shipments do not include remote areas such as Alaska and Hawaii, island addresses such as Puerto Rico and Guam, and APO/FPO military addresses.
International Shipping: We ship to select international locations. International customers are responsible for any customs duties, taxes, and additional fees.
Shipping Time:
U.S. Shipping: 9-13 days
International
Shipping: 13-18 days
The rotation speed has 3 levels, and the EMS has 5 levels, so you can adjust the intensity to suit your preference. It’s amazing!
It feels great not just on the head, but also on the shoulders and calves.
The EMS, red light, and attachment massaging work wonderfully.
The second time I used it during my shampoo, and after washing, my scalp felt refreshed and I was able to relax with the massage. The device comes with three attachments: one for the scalp, one for the face, and one for both scalp and body, so it can be used all over.
I only use it on my head, but my wife has tried it for facial care, lifting, and body massage. She especially loves how effective it is for lifting and caring for her cheeks and around her mouth. She's very happy with the results.
She’s been wanting this for a while, so I decided to surprise her. She was really happy and has even been using it in the bath!
My fiance and I absolutely love this massager and use it all the time. However, the charger was broken. We opened it up and saw that the spring was not attached at all. We glued it together and after an hour of being creative, it works! We are content again.
Hi Wendy,
I sincerely apologize for the issue you encountered.
We will improve our packaging to prevent this from happening again.
If you need, I can arrange a replacement for the charger. Please feel free to contact me anytime (customer service: support.usa@mytrex.jp).
Thank you for your continued support of MYTREX.
Have a great day,
Ivy
Amazing massager I have ever done. The electric function presses deep in my muscle and release the all tension and tightness from my body. I would recommend it to anyone
The adjustable low-frequency EMS signals can also help unblock pores, prevent hair care product build-up, enhance scalp blood circulation, and stimulate the roots for lasting hair growth.
*https://pmc.ncbi.nlm.nih.gov/articles/PMC4740347/
It comes with 12 interchangeable attachments, 5 intensity levels of EMS, perfect for relieving tension in your scalp, promoting healthy hair growth, and enjoying spa-like massage from the comfort of your bathroom.
✅ Red LED lights revitalize hair follicles and strengthen the roots
✅ Improved blood circulation and enhanced hair care product absorption
✅ Ultra-hygienic and easy-to-clean attachments
✅ Long-lasting battery life, up to 5 hours of use per charge
The EMS HEAD SPA PRO uses EMS technology to stimulate scalp muscles, improve blood circulation, and promote natural hair growth. Anyone can benefit from a head massager, especially those who're experiencing hair loss, or hair thinning problems.
It sends low-frequency electrical impulses to stimulate scalp muscles, which helps reduce tension and boost blood flow to the hair follicles. The red LED light therapy feature of this head massager can also revitalize your scalp, leading to stronger roots, and faster hair repairs.
The EMS HEAD SPA PRO is designed with safety in mind, however, we strongly advise against using an EMS head massager if you're pregnant. Results on possible effects and dangers are not sufficiently investigated due to ethical reasons.
This scalp massager comes with 5 adjustable EMS intensity settings. For sensitive skin, we recommend starting at the lowest EMS intensity level. If unsure, please consult a healthcare professional or a dermatologist first.
You can use the EMS HEAD SPA PRO on both wet and dry hair.
Dry scalp massage: Ideal for scalp relaxation and increasing blood circulation. Use it anytime during the day to relieve muscle tension.
Wet scalp massage: Use in the shower while shampooing or conditioning to stimulate the scalp, unclog pores and facilitate hair growth.
For best results, we recommend using the Head Spa Pro for 10-15 minutes daily or at least 3-4 times per week.
Yes! This device has 3 types of attachments, which can be used on other parts of the body for muscle relaxation.
Yes, this EMS scalp massager has a waterproof rating of IPX7, making it perfect for use in during hair wash.
<p> *Please do not submerge the device in water deeper than 1 meter for more than 30 minutes.
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